No. You can check out as a guest or create a Brakespeed account. Creating an account makes it easier to:

• Save your shipping details for faster checkout next time
• View past orders and order status in one place
• Create and manage wish lists for vehicles or future projects

You can create an account or sign in through the links in the site header or on the checkout gate page.

Ordering is simple:

• Browse by department, brand or category and add the parts you need to your cart
• Review your cart to confirm quantities, vehicle, and pricing
• Proceed to checkout and enter your shipping and payment details
• Confirm your order on the final review page and submit

You will receive an order confirmation email with your order number right after a successful purchase.

We start processing orders quickly so that parts ship as fast as possible. If you need to change or cancel an order, contact us as soon as you can through the Contact Us page and include your order number.

If the order has already shipped, we may not be able to modify it. In that case, you may still be able to return eligible items under our Return and Refund Policy once they arrive.

Brakespeed uses a secure checkout powered by Shopify. We accept major payment methods such as:

• Visa, Mastercard, American Express and other major credit or debit cards
• Shop Pay and other supported digital wallets (for example Apple Pay or Google Pay when available)
• PayPal in supported regions

The exact payment options displayed may depend on your location and device. Your card is typically charged when the order is confirmed at checkout.

Brakespeed currently ships within the United States.

• Standard flat rate ground and small parcel shipping applies to the contiguous United States (the lower 48 states).
• Orders shipping to Alaska or Hawaii may require additional charges because our flat rate program does not apply there.

We do not offer international shipping directly from the website at this time.

For full details, see the Shipping Policy link in the footer of our website.

We use a flat rate program for most ground and small parcel shipments within the contiguous United States. Shipping is based on your order value instead of weight or distance for qualifying orders.

Your exact shipping cost is shown during checkout before you confirm your order. Oversized or freight shipments may require a custom quote.

For detailed tiers, exclusions and examples, please refer to our Shipping Policy page.

Delivery times depend on your location and the carrier. For most standard ground shipments within the contiguous United States, typical transit times are about 1 to 5 business days after the order ships.

Once your order leaves the warehouse, you will receive a shipping confirmation email with a tracking link so you can follow the shipment in real time.

For most orders we use efficient ground and small parcel services from major carriers (such as UPS, FedEx or USPS). If you need a different shipping method or a special arrangement:

• Contact us with your required delivery date and shipping address
• We can review options and provide available UPS, USPS or FedEx services and estimated rates

Availability of special shipping options depends on the parts ordered and the warehouse or supplier that will ship them.

If tracking shows your package as delivered but you do not see it:

• Check with household members or neighbors who may have accepted the package
• Look around porches, side doors and other usual drop-off locations
• Check directly with your local carrier office using the tracking number

If the package still cannot be found after these checks, contact us with your order number and tracking information. We will work with the carrier and our warehouse partners to investigate.

For most parts, new and unused items can be returned within up to 90 days from the date you received them, as long as:

• The item has not been installed or used
• The item is in its original condition and original packaging
• The item does not have an SFI date or is not otherwise restricted by manufacturer policy

All returns must be inspected and approved before a refund or store credit is issued.

Certain special order, non-stock or customized products may be non-returnable. Full details are in our Return and Refund Policy.

To request a return:

• Go to our Order Status & Returns page from the site menu
• Click the “Return or exchange items” button
• Fill in the requested order information and reason for return
• Submit your request so our team can review it

We manually review each request to confirm eligibility under our policy. If approved, you will receive instructions for returning the item and any additional steps that may be required.

Some products are not returnable unless there is a valid warranty issue. Examples include:

• Items that show signs of being installed, used, modified or damaged after delivery
• Custom-ordered or personalized items
• Hazardous materials (such as certain chemicals or batteries), where restricted by law or carrier rules
• Opened videos, software or other copyrighted media
• Wheel and tire packages that have already been mounted
• Special order or non-stock items where the manufacturer or supplier does not accept returns

Any item returned in a non-resalable condition may be rejected or may be subject to additional handling fees.

In most cases, customers are responsible for return shipping costs.

If you prefer, we can often provide a pre-paid return label and deduct the cost of that label from your refund or store credit. The exact approach may depend on the reason for the return and the policies of the manufacturer or supplier that shipped the part.

Once your returned items arrive at the warehouse, they must be checked in and inspected. After inspection:

• Approved returns are credited back to your original payment method or issued as store credit
• This process usually takes a few business days after the item is received, though it can take longer during very busy periods

Your bank or card issuer may also need extra time to post the credit to your account after we process it.

Warranty coverage is based on the policies of each manufacturer or supplier. In practice:

• Some manufacturers prefer to handle warranty claims directly with customers
• Others ask that warranty issues be handled through Brakespeed and our warehouse partners

If you have an issue after installation:

• Contact us with your order number and a clear description of the problem
• Include photos or other documentation that shows the issue, if possible

We will let you know if the claim should go through us or directly to the manufacturer and guide you on the next steps.

Please contact us as soon as you notice any problem and keep all original packaging. To help us resolve the issue quickly:

• Take clear photos of the outer box, inner packaging and the parts received
• Note any shipping damage, missing items or wrong part numbers
• Include your order number and the photos when you contact support

We will work with the carrier and supplier to start a claim and arrange for a replacement or other solution where appropriate.

Many of our parts are listed by application or fitment notes. Before ordering, we recommend:

• Checking the product description carefully for fitment details and restrictions
• Comparing manufacturer part numbers with the parts on your vehicle or your service documentation
• Contacting us with your vehicle details if you are unsure

When available, you can also use the “Ask about this product” option on product pages to get fitment help from our team before you buy.

Yes. Brakespeed supplies new parts from established aftermarket and OEM brands through reputable warehouse partners. We do not sell used or salvaged parts.

We stock and source a wide range of OEM replacement parts and performance and racing components across categories such as:

• Brakes, suspension, steering and chassis components
• Engine, intake, exhaust and ignition parts
• Safety equipment, tools, fluids and more

If you cannot find a specific part on the website, reach out to us with the brand and part number and we may be able to source it.

Our catalog is driven by warehouse data feeds and is regularly updated with available inventory. In rare cases there may be timing differences between inventory feeds and actual stock levels.

If an item is found to be out of stock after you place an order, we will contact you with options such as backorder, alternative parts or a refund.

Yes. Our store runs on Shopify, which uses industry-standard encryption to protect payment details. Your payment information is processed through secure payment gateways and is not stored in plain text by Brakespeed.

Always make sure you see https and the lock icon in your browser bar when checking out.

Any applicable sales tax is calculated automatically during checkout based on your shipping address and current tax rules. These rules can vary by state and locality in the United States.

The tax amount is shown separately on the checkout page before you confirm your order.

Creating an account gives you:

• Faster checkout with saved addresses
• Order history and status in one place
• Wish lists for future projects or multiple vehicles

You can create or access your account anytime from the header links or the account page.